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When will I need my Ploom S device serial number, and where can I find it?
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When will I need my Ploom S device serial number, and where can I find it?
You might need your Ploom S serial number if you're making a warranty claim, or if you've lost your purchase receipt.
If you're looking for your Ploom S serial number, it's easy to find it.
Have a look at the bottom of your Ploom S, and you should be able to find it there. It's a mixture of letters and numbers.
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Contact Us- What is Ploom Club?
- When will I start receiving Ploom Club points?
- What are the benefits of being a Ploom Club member?
- How can I join Ploom Club?
- How long does Ploom Club membership last?
- Do I have to pay to join Ploom Club?
- Are there different levels of Ploom Club?
- How do you spend points at checkout?
- Can I opt out of Ploom Club?
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- What Is Ploom?
- What are EVO tobacco sticks?
- What are Heated Tobacco products?
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- Can I use Ploom S accessories with my Ploom X Advanced?
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- Where's the button on my Ploom X Advanced?
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- Do EVO tobacco sticks have propylene glycol in them?
- Do EVO tobacco sticks produce tar?
- How do I get a stuck EVO tobacco stick out?
- How long does a session last?
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- What is TerraCycle?
- What can I recycle through this programme?
- Can I recycle other devices?
- Are there any costs associated with participating in the Ploom Device Free Recycling Programme?
- Do I need to clean my device before sending it to TerraCycle?
- Do I need to send my device back in its original box?
- Do I need to include my charger when sending my device to TerraCycle?
- Should I return my broken device to TerraCycle for recycling?
- How do I know my device has been received by TerraCycle?
- What is the device recycling process at TerraCycle?
- What is the Ploom Refer a Friend offer? | Ploom UK
- How do I refer a friend? | Ploom Uk
- Which of my friends are eligible to refer? / Who can I refer? | Ploom UK
- Where can I find my Referral Code? | Ploom UK
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Are you 18 or over and an existing tobacco or nicotine user?
Yes, discover more
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing tobacco or nicotine users only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.